May 28, 2026·5 min read

How to Send an Invoice (Email Tips & Template)

How to send an invoice that actually gets paid — the email wording, what to attach, and a polite follow-up template.

How you send an invoice matters almost as much as the invoice itself. A clear email gets opened, understood, and paid faster.

Send the invoice as a PDF

Always attach a PDF — it looks professional, can't be accidentally edited, and opens on any device. Generate one free and attach it to your email.

💡 Need the PDF first? You can create one free with PDF Bill Builder — no signup, download as PDF in seconds.

A simple invoice email template

Subject: Invoice INV-001 from [Your Business]

Body: “Hi [Name], thanks for your business. Please find invoice INV-001 attached for [work], due [date]. Payment details are on the invoice. Let me know if you have any questions!”

Following up politely

  1. 1Send the invoice the day you finish the work.
  2. 2A day or two after the due date, send a friendly reminder.
  3. 3A week later, send a firmer (but polite) follow-up referencing the invoice number.

For terms that speed up payment, read our payment terms guide.

Frequently asked questions

What's the best way to send an invoice?

Email a PDF invoice with a short, clear message and the invoice number in the subject line. PDFs look professional and can't be accidentally altered.

What should I write in an invoice email?

Keep it short: greet the client, state the invoice number and what it's for, mention the due date, and point to the payment details on the invoice.

How do I follow up on an unpaid invoice?

Send a friendly reminder just after the due date, then a firmer polite follow-up a week later, always referencing the invoice number.

Create your invoice now — free

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